Privacy

This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. 

This Privacy Policy applies to the information that we obtain through your use of Digital Masterpieces websites.

Who we are

Digital Masterpieces GmbH is a German tech company that focusses on developing technology to transform photos and videos into pieces of art. We provide our technology as mobile iOS, iPad OS apps as well as for macOS. We also offer out technology as API- and Software-as-Service solution for developers.

Sebastian Pasewaldt is the legal representative of Digital Masterpieces. If you have any questions about this privacy poliy, please contact us via mail@digitalmasterpieces.com.

We will never sell your personal data to anyone and we will always collect only necessary data to provide and monitor our services for you.

What we collect and Receive

In order for us to provide you the best possible experience on our websites, we need to collect and process certain information. Depending on your use of the Services, that may include:

  • Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
  • Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.
  • Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.

Your Rights

You have the right to be informed of Personal Data processed by Digital Masterpieces, a right to rectification/correction, erasure and restriction of processing. You also have the right to ask from us a structured, common and machine-readable format of Personal Data you provided to us.

We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service that require your email address. We cannot provide, rectify or delete any data that we store during your anonymised website visit.

To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact Digital Masterpieces support team: support@digitalmasterpieces.com

In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

Third party services we use

When you visit our websites we use the following third party services which may collect personal data:

1. Matomo Analytics

Purpose of Processing: To collect and analyse information about how you interact with our websites (web analytics), and to recognize and stop any misuse

Lawful Basis: Legitimate interest

Data Location and Security: Germany and Ireland

Personal data collected by the third party:

    • User IP address (anonymized)
    • Date and time of the request
    • Title of the page being viewed (Page Title)
    • URL of the page being viewed (Page URL)
    • URL of the page that was viewed prior to the current page (Referrer URL)
    • Screen resolution being used
    • Time in local user’s timezone
    • Files that were clicked and downloaded
    • Links to an outside domain that were clicked
    • Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the user)
    • Location of the user: country, region, city, approximate latitude and longitude
    • Main Language of the browser being used
    • User Agent of the browser being used

 

Privacy Policy: Link

2. hCaptcha

Purpose of Processing: We use this as part of our contact form to ensure that a real user and not a bot is  contacting us.

Lawful Basis: Legitimate interest

Data Location and Security: USA

Personal data collected by the third party: Anonymized cookie information that enable “authentication” across multiple sites. In addition hCaptcha collects information like mouse movements, scroll position, keypress events, touch events, and gyroscope / accelerometer information as applicable. This data is used to determine human confidence, as well as aggregate overall captcha completion.

Privacy Policy: Link

3. YouTube

Purpose of Processing: To play videos

Lawful Basis: Legitimate interest

Data Location and Security: USA

Personal data collected by the third party: User IP address

Privacy Policy: Link

4. Instagram

Purpose of Processing: To display a social image feed on our app pages and to forward you to our Instagram account.

Lawful Basis: Legitimate interest

Data Location and Security: USA

Personal data collected by the third party: User IP address

Privacy Policy: Link

Retention of data

We will retain your information  as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Digital Masterpieces’ legal rights.

We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.

Privacy Policy Changes

We may update this Policy from time to time. If we do, we’ll let you know about any material changes, by notifying you on the website.

Contact Us

You can contact us via E-Mail: mail@digitalmasterpieces.com or use the contact form below.


Say Hi!

If you have any questions or feedback for us, please feel free to send us a message.
Our team is on hand 24 hours a day, so we’ll get right on it.

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